Contact the iGenics Team

Our friendly, U.S.-based customer care team is here to help. Whether you have questions about ingredients, need a hand with your order, or want guidance on our 180-day guarantee, we're committed to getting you answers quickly and clearly.

Ways We Can Assist You

We handle many questions daily. Here is the fastest way to get the support you need:

Email Our Support Team

Email: support@igenicshealth.com

Our support team typically responds within 24–48 business hours. For the fastest resolution, please include your order number and a brief description of your issue.

Our standard support hours are Monday through Friday, 9:00 AM to 6:00 PM EST (excluding U.S. holidays). Emails received outside these hours are queued and answered first thing the next business day.

Order and Shipping Help

iGenics orders are fulfilled through our trusted retail partner, ClickBank. For order-specific questions — including tracking updates, delivery status and shipping concerns — please contact ClickBank directly:

ClickBank (Authorized Retail Partner)

ClickBank is a registered trademark of Click Sales, Inc., a Delaware corporation located at 1444 S. Entertainment Ave., Suite 410 Boise, ID 83709, USA.

Reach Them: Visit www.clickbank.com for order-specific support and inquiries.

Returns and Refund Questions

iGenics is protected by our 180-Day Satisfaction Promise . If your experience doesn't meet expectations, you can request a refund within 180 days of your original order date. For complete instructions, please review our Refund Policy page.

Company & Manufacturing Address

iGenics
1201 N Orange Street Suite #7223
Wilmington, DE 19801, USA

Helpful Pages

Thank you for being part of the iGenics community. Your trust means everything to us, and we are committed to helping you on your journey toward clearer, more comfortable vision.